Contact Us
Questions, bug reports, tool requests or business enquiries — one address, and a real person reads it.
Email us
Email us or use the support widget. Support messages and contact details are stored so we can respond. Response times vary; Pro support receives queue priority.
What to write to us about
Report a bug
A tool produced the wrong result, refused a valid file, or broke on your browser. Tell us the tool, the browser and what you expected — these get fixed first.
Request a tool
Something you keep needing that we do not have yet. Most of what we build next comes from this pile, so it is worth sending.
Advertising and partnerships
Enquiries about advertising on the site or working together.
Privacy requests
Questions about your data, or a request under GDPR, CCPA or similar law. We handle requests within the applicable legal timeframe.
Copyright and legal
Copyright concerns or other legal notices. Include enough detail for us to identify the content and we will investigate promptly.
Corrections
Something in an article or on a calculator page is out of date or wrong. Accuracy reports are always welcome.
Before you write about a file
We cannot recover files processed only on your device. Keep original files and save results before closing a tool. Describe problems without sending sensitive documents, passwords or payment credentials. Browser speech and external media have exceptions described in our Privacy Policy.
The full detail is in our Privacy Policy.
Helpful things to include
For anything that looks like a bug, these three lines usually turn a week of back-and-forth into a same-day fix:
- the tool you were using, or a link to the page;
- your browser and operating system, and whether it is mobile;
- what you expected to happen, and what happened instead — including any error message, word for word.
Please do not attach the file itself unless we ask. We would rather reproduce the problem from a description than receive a copy of something private.